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End of Pokémon Sleep Support for Android OS 7 Systems

Thank you for playing Pokémon Sleep!

As we continue to create new features for a continually updated game, we plan to end support for Pokémon Sleep for the following OS versions as of an update scheduled for late July 2024.
• Android 7.0
• Android 7.1
• Android 7.1.1
• Android 7.1.2
Beginning in late July 2024, players using one of these OS versions will no longer be able to play Pokémon Sleep.

Support will continue for Android 8.0 and above, as well as for iOS. If you use one of those OSes, there is no need to take any action.
If you are unsure whether or not your device falls in one of the above operating systems, please check with the manufacturer of your device.

If you have any questions about this news, please contact us through the home screen > Main Menu > Settings and More > Contact Us.

How to Confirm Your Version of Android OS

1. Open the Settings app.
2. Select “About phone.”
3. Select “Android version.”
Note: The app name, menu display, or steps required may vary depending upon your device.

To Those with Devices Using Android 7.0, Android 7.1, Android 7.1.1, or Android 7.1.2

You can continue playing Pokémon Sleep by either updating your OS version or transferring your data to a device with Android 8.0 or above or iOS.

Also, if you are using a device with Android OS 7.0, 7.1, 7.1.1, or 7.1.2 and have been considering purchasing a premium pass, please do so after updating your OS version or transferring your data to a device with Android 8.0 or above or iOS.

How to Transfer Your Data

By transferring your data, you’ll be able to easily recover your data even if you change devices, delete the app, or otherwise lose your data.

There are two ways to transfer your data: select “Issue a Transfer Code” or “Social Media Accounts” (for Apple ID or Google).

How to Issue a Transfer Code

Steps to take on the device you’re linking from
1. From the home screen, tap Main Menu > Settings and More > Link Accounts.
2. Tap “Issue a Transfer Code.”
3. A Support ID and Transfer Code will be displayed.
4. Take a screenshot of the screen in step 3 or tap “Take Screenshot.”
5. You’ve finished issuing your Transfer Code!

Steps to take on the device you’re linking to
6. Download Pokémon Sleep on the device you’d like to transfer to and start the game.
7. Enter your account settings (Language, Country/Region, and Date of Birth).
8. Tap “Tap to Start.”
9. Tap “Transfer Existing Save Data.”
10. Enter the Support ID and Transfer Code that you were issued in step 3.
11. You’ve completed your data transfer!

How to Link Your Account with Social Media (Apple ID or Google Account)

Steps to take on the device you’re linking from
1. From the home screen, tap Main Menu > Settings and More > Link Accounts.
2. Select the service you’d like to link with.
3. Follow the on-screen instructions to link.
4. You’ve finished linking your accounts!

Steps to take on the device you’re linking to
5. Download Pokémon Sleep on the device you’d like to transfer to and start the game.
6. Enter your account settings (Language, Country/Region, and Date of Birth).
7. Tap “Tap to Start.”
8. Tap “Transfer Existing Save Data.”
9. Select the service you selected in step 2.
10. Follow the on-screen instructions to link.
11. You’ve completed your data transfer!